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Disabled Refuge


Baldwin Boxall – CARE2 Disabled Refuge System

The CARE2 disabled refuge unit is a Type B outstation – BS5839-9:2008.


A refuge remote unit provides clear, hands free, two-way communication between person(s) in a refuge area and building control (or fire officers) during an evacuation event.

This is a Type B outstation as defined in BS5839-9:2021 – for use by the public and disabled persons requiring assistance.


  • Green or stainless steel finish
  • Induction loop output to feed an external amplifier
  • Surface mountable (optional flush mount bezel available)
  • Call is reset at the control console when the occupant of the refuge area has been safely evacuated
  • Hands-free, speech steered, operation

To comply with BS5839-9:2021 one refuge remote unit should be installed per refuge area. The recommended refuge remote mounting height is 900-1200mm from floor level (from the centre point).

Assistance Call:

  • Two methods to call for attention – pull cord or button on the remote unit
  • Hands free two way speech communication
  • Assess the nature of the call prior to responding
  • Multiple units can be connected radially
  • No local power is necessary – all items are powered via the control panel
  • Assistance call – proven CARE2 technology

BIM objects are available for CARE2: Download BIM

The product codes:

  • C2RRG
  • C2RRS
It’s good to work with people who take pride in producing high quality products that also take pride in making sure that what they’re producing is what their customers really want, rather than what they think their customers want.
Doug Edworthy, Engineering Consultant

Further information:

Please note: Stainless steel products are not intended for installation in humid areas.

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