Baldwin Boxall Customer Survey Results
We are delighted with the results of our recent customer survey and we would like to share the news with you.
We are committed to delivering a continually improving product range and customer service and support, to all our customers. Our latest survey shows that we are doing a pretty good job, however, we believe that we can always do better. Because of this, we are always challenging ourselves to push that little bit harder, which is integral to our mission statement.
As well as the results shown, we received many very favourable comments, some of which are below:
“Well organised company who still have old fashioned customer values.”
“As good as it gets. Thanks for everything.”
“Being a customer for many years is a testament to your products, approach and relationship support.”
“To Baldwin Boxall the customer matters.”
“Old school values, decent people and good equipment.”
“We thoroughly appreciate the relationship between our organisations and your continued support from sales enquiry to delivery. Many thanks.”
“A great company to work with and a name that is trusted throughout the industry.”
“Always consistently good.”
“Nice people and we appreciate your help.”
Nick Baldwin (Sales & Marketing Director) commented “I and my fellow directors are really proud of our staff, they all do an absolutely fantastic job and the results of this survey are proof of this. Every person, at every level, has a role to play and each one makes a very real difference to the service that we deliver.”
We thank everyone that took part in the survey.