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About Us

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About Baldwin Boxall – manufacturer of life safety sound systems

Baldwin Boxall was formed by four Directors – Terry Baldwin, Patricia Baldwin and Dave & Dawn Boxall – in 1982 in a shed at the bottom of Terry’s garden. The Directors – Patricia Baldwin, Nick Baldwin, Dave Boxall, Bob Schulz & Neil Williams – and staff – are all committed to retain the company’s reputation as one that cares.

With R&D, sales, marketing, projects, specials, assembly, test, quality, packing and despatch teams all based on the one site in Crowborough, we are able to work efficiently and effectively. We are a knowledgeable staff working together as one team.

Our products have been installed in many prestigious sites worldwide. We also know, from telephone calls to our after-sales help desk, that some of our early systems are still in use today.

Core products include voice alarm systems (also known as voice evacuation systems, VACIE), public address systems, microphones and Emergency Voice Communication (or EVC) systems. EVC systems consist of: fire telephones, disabled refuge and roaming telephones. We also manufacture a range of disabled toilet alarm products. Commissioning and maintenance services are also provided.


The designing of a system is a very important part of the service that we provide. Our willingness and ability to make special products has contributed to our success. Very few systems are exactly the same, which means there is a need for all design parameters to be taken into consideration.

Our system design engineers will, whenever possible, configure the system using standard products. However, we recognise and cater for those projects that require something different and special. This, for example, could be a custom-built microphone or control panel. Once we have agreed on the design, we will build the system and can, if required, arrange for commissioning once the installation has been completed.

This is all part of our commitment to providing a complete service, from the planning stage through to completion of the project.

With all VIGIL voice alarm systems it is critical that during the design stages both fire rated cable and loudspeakers are incorporated, thus ensuring the whole system will comply to relevant standards.

We are a professional team, willing to help – we also have a fun side too! A view of our Staff News page will tell a bit more…

More information about us is available on our Company Profile or you might like to look at a few of our projects in different market sectors.

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Our mission

We have a clearly defined vision which we work hard to achieve.

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Be assured that if you choose a Baldwin Boxall system you can install with confidence.

We have knowledgeable staff working as a great team – proud of what we do. So, if quality, reliability and service are important to you then we can help.

See the selection of testimonials below from delighted Baldwin Boxall clients.

Recommend Baldwin Boxall

Quality of our products

Quality of our service

Our focus and drive to deliver first class systems and service to clients has been matched throughout our long term partnership with Baldwin Boxall who have consistently delivered reliable, innovative, quality solutions. We look forward to further developing this partnership.
Adam Davies, Operations Manager,
Trinity Fire & Security Systems Ltd.
Reliability, functionality and flexibility are all qualities that we consider Baldwin Boxall products provide and this is why we install their voice alarm products in some of the most prestigious sites in the UK. We are extremely pleased to have been awarded Gold status and are looking forward to strengthening our relationship.
Katie Bradford, Managing Director,
Professional Sound Consultancy Ltd
The staff at Baldwin Boxall are very approachable and we have found their technical backup to be excellent. The technical help line is of great benefit to our on-site engineers as response to enquiries is always very fast and professional. Baldwin Boxall regularly update our engineers’ product knowledge by constant training at their facility in Crowborough as well as in our own premises here in Dublin. We would certainly recommend Baldwin Boxall as a first class manufacturer and supply partner.
Gerry O’Brien, Product Engineer,
Sound Productions Ltd
TG Baker Sound is proud to have attained the Baldwin Boxall Gold Status award and consider this a strong reflection of our ongoing business relationship, developed over many years of successful trading.  Both companies share the same ethos in the design, supply and promotion of robust, life safety communication systems and solutions and this agreement exploits the natural synergy between our two companies.
Jason Longworth, Regional Manager
TGB Sound
We have been delighted with the outcome of this project. Our relationship with Baldwin Boxall’s team has ensured that the system was installed smoothly with no downtime whilst swapping from the old system to new, which was critical at such a vital site. If we needed assistance from Baldwin Boxall their response time was extremely good and we were impressed with their engineers’ ability to come up with solutions when needed.
Stuart Nichols, Director,
Tri Management Ltd
Laauser & Vohl has been the distributor for Baldwin Boxall for Germany since 1996. We are proud to have these very good products for our voice alarm business. Baldwin Boxall has a very good service, the staff are very helpful and delivery is on time.
Thomas Korthals, Director,
Laauser & Vohl GmbH
The level of service we receive from Baldwin Boxall from sales through to service including their technical information is industry leading. We have absolute confidence in using them on high profile projects.
Paul Walsh, Development Manager,
GBE Fire & Security Ltd
This is the largest project we have undertaken to date and whilst it had its challenges, we are very happy with the result. The system is spot on and Baldwin Boxall supported us every step of the way.
Simon Ford, Contracts Manager,
Premier Fire Systems Ltd

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