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Stratford Shopping Centre


A popular destination, Stratford Shopping Centre is one example of many retail centres that use Baldwin Boxall products.


“The team at Baldwin Boxall were effective with their design and all round assistance with this project.”

  • Omnicare system
  • Touchscreen control interfaces
  • ‘Local’ control panels
  • 125 disabled refuge outstations
  • 52 fire telephones
  • 3 combined (fire telephone & disabled refuge) units
  • Full monitored and battery backed


The Westfield Stratford City is the largest urban shopping centre in Europe and consists of around 300 stores, 30 restaurants, hotels, casino, cinema .. and more. Approximately 27,000 people worked throughout the construction and the centre now employs around 10,500 people.

The System:

Unitouch-image-Stratfield-shopping-centre-3There are two identical touchscreen control stations which are situated in different fire control areas. They are capable of controlling each area independently or on an ‘all call’ basis.

There is no priority between the two units as they both operate on a ‘first come first served’ principle. They are fitted with prominent ‘busy’ indicators so that operators are aware if the other unit (or one of the ‘local control’ panels) is being used.

There are nine ‘local control’ panels providing independent control of specific areas within the site. As mentioned previously, should one of these panels be used, operators in the fire control area will be aware via the indication on the touchscreens.

The entire system is fully monitored and battery backed – should the mains power fail the system will remain available for 27 hours.

The system uses our digital audio and data network facility (BVRDNET) over copper cable and is linked to the fire alarm panel.

Watch a video testimonial from one of our clients


The Installation:

The OmniCare system has been installed to a very high standard by Premier Fire Systems Ltd – with as many as thirty engineers on occasions on the site.

Simon Ford (Contracts Manager for Premier Fire Systems Ltd) oversaw the installation from the beginning and said “This is the largest project we have undertaken to date and whilst it had its challenges, we are very happy with the result. The system is spot on and Baldwin Boxall supported us every step of the way.”

Chris Hartup (Sales Manager for Baldwin Boxall) commented, “This was a great project for us, another one to add to the many prestigious sites we already have on our list.”

If you are unsure what an Emergency Voice Communication (EVC) system is and would like to learn more, please click here or contact us for more information.

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