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Customer Testimonials

Baldwin Boxall Customer Testimonials

Customer testimonials and kind words from just a few of our many happy clients!

Lee Thompson, Sales & Marketing Director, Senseco Systems Ltd, talks about the reliability of Baldwin Boxall products, our customer service and more.

They are a great friendly team of people to work with. It’s good to work with people who take pride in producing high quality products that also take pride in making sure that what they’re producing is what their customers really want, rather than what they think their customers want.

Doug Edworthy, Engineering Consultant

Staff are extremely knowledgeable always courteous, nothing is too much of a problem. Very customer centric.


Everyone I deal with at Baldwin Boxall is always extremely helpful.

John Hebenton, SCS Ltd

Their products work first time when we need them to and that’s because they are manufactured to a very high standard.
They’re a great bunch of people to work with, very professional and we’re very pleased to be associated with them.
Paul Taylor, General Manager,
Professional Sound Consultancy Ltd

We would have no hesitation whatsoever to recommend their product, their reliability and their continuous support and it’s very rare that you find a manufacturer that you can work with that actually does exceed their goals.

Dean Gilbert, Operations Director, PFS Group Ltd

Would I recommend Baldwin? 100%. They’ve come to our team, enhanced it immeasurably and provided a technical solution to a quite complex project that we’re currently delivering. Brilliant team.
John Flynn, Managing Director, Tri-Management Ltd

I’ve learnt many things working with BB. Their customer base is just enormous, it spreads from a small town in Sussex, to the Middle East, where I’ve been to represent them many times. I appreciate the values within the company and I’m very encouraged by the fact that it’s all British and a success.

Bob Howard, Managing Director, Electrical & Acoustic Services Ltd

We have been delighted with the outcome of this project. Our relationship with Baldwin Boxall’s team has ensured that the system was installed smoothly with no downtime whilst swapping from the old system to new, which was critical at such a vital site. If we needed assistance from Baldwin Boxall their response time was extremely good and we were impressed with their engineers’ ability to come up with solutions when needed.
Stuart Nichols, Director,
Tri Management Ltd

The level of service we receive from Baldwin Boxall from sales through to service including their technical information is industry leading. We have absolute confidence in using them on a high profile projects.

Paul Walsh, Business Development Manager, GBE Fire & Security Ltd

Reliability, functionality and flexibility are all qualities that we consider Baldwin Boxall products provide and this is why we install their voice alarm products in some of the most prestigious sites in the UK. We are extremely pleased to have been awarded Gold status and are looking forward to strengthening our relationship.
Katie Bradford Managing Director,
Professional Sound Consultancy Ltd

Laauser & Vohl has been the distributor for Baldwin Boxall for Germany since 1996. We are proud to have these very good products for our voice alarm business. Baldwin Boxall has a very good service, the staff are very helpful and delivery is on time.

Thomas Korthals, Director, Laauser & Vohl GmbH



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