CallCare Alarm System

CallCare enables a member of the general public, a member of staff or a patient to call for assistance by a simple button press or pull cord. The system confirms a call has been generated by means of a light and sounder, reassuring the caller and ensuring that a response is provided. CallCare is fully addressable, easy to install and is hard wired for total reliability (only requiring two common wire connections).

System Components

The CLED32 display controller (a combined LED display and power supply in a single unit) OR the CLED99 display unit (with the CPSU power supply), forms the heart of the system. The units indicate the point of the call by displaying a number in addition to sounding an alarm. Any number of CLED99 units (one if the CLED32 is used) can be connected to a system and are typically located in corridors and/or nurses’ stations.

If more than one call is generated at the same time, the display will alternate the numbers and will do so until one or more points are reset. Call points can be set with priority over others ~ a call made from a prioritised trigger will override all others (or given equal priority to points set in the same way) until the ‘patient’ has been seen and the call reset.

Call points generate two levels of call (standard or emergency staff call). Each call point requires an addressable unit, a local reset button and can support up to three triggers. An optional overdoor light (compulsary for disabled toilet alarms) can also be fitted.

Calling device/trigger options include: pear lead (a call button on a cord which plugs into a CCRPJ), ceiling pull switch (typically fitted above the toilet and/or bath), infrared trigger (worn around the neck), panic button (wall mounted or fitted under desk/counter).

Overdoor lights are typically located above the door outside a room to indicate the call point inside. These mimic the confidence LED on the calling device and have an integral sounder fitted.

System Operation

A person triggers the alarm by pressing the call area on the call point, operating the button on the pear lead, removing the pear lead from the call point, pressing the panic button or operating the ceiling pull switch. The call point confidence light illuminates and the display unit/s indicate the number of the call point and pulse the alarm slowly. The overdoor light will operate.

Emergency calls are generated only at the call point by pressing both call and reset buttons at the same time. The alarm pulses rapidly indicating an emergency call.

When no calls are active on the system, confidence lights indicate the system is functioning correctly.

Cabling

Low Voltage Cabling:
The system requires two core connection from the controller to the call points and four core when connecting call points to ceiling pull switches or overdoor lights. We recommend four core security alarm cable (7/0.2 CSA 0.22mm2) for all parts of the low voltage wiring.

Maximum Spur Length and Load:
The maximum single cable spur length from the controller is 300 metres, with a maximum of 32 call points and/or overdoor lights, located at regular intervals along the length of the cable spur. If you suspect the system will have many active calls or you need to exceed the spur length, use a larger cable (CSA 0.5mm2 or similar).

You may have more than one cable spur from the controller, however, the total amount of cable from the controller must not exceed 1000m. The CLED32 will support a maximum of 32 call points and 32 overdoor lights OR 22 call points with 22 overdoor lights and one CLED99.

BS8300: 2001 Alarm Systems ~ Summary

A Disabled Toilet Alarm must not be confused, visually or audibly, with a fire alarm.

The alarm pull cord should be sited so that it can be operated from the toilet and adjacent floor
area.

The pull cord, coloured red, should provide two red bangles of 50mm in diameter ~ one set at 800-1000 mm and the other set at 100 mm above floor level.

Visual and audible feedback should be provided to indicate the alarm has been triggered.

The alarm indicator located outside the toilet area should be located where it will be seen and heard by people able to provide assistance and indicate where help is required.

An additional alarm indicator may be fitted remotely.

The reset control must be clearly marked as such and sited so that it is within reach from a wheelchair and the toilet.

Please note that CallCare products are NOT compatible with Baldwin Boxall’s Disabled Toilet Alarm kit (BVOCDTA). For further information on the stand-alone toilet alarm kit please refer to the sales leaflet download at the top of this page.